Home Features Specification Launch Platform
Remote Patient Monitoring — Canada

Intelligent Health
Monitoring,

MED360 connects patients’ home devices to their care team with smart 3-level alerts, real-time video consultations, and clinician-configurable thresholds — designed for Canada’s healthcare environment and privacy laws.

Launch Platform Full Specification
MED360 — Clinical Dashboard Live
MED360 Clinical Dashboard
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Critical alerts
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Patients online
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Introducing MED360


MED360 is a Canadian-built intelligent remote patient monitoring platform that bridges the gap between home care and clinical oversight. Designed for the realities of Canada’s healthcare system, it empowers patients to manage their health from home while giving clinicians the real-time visibility, smart alerts, and communication tools they need to intervene at exactly the right moment.

Real-time device monitoring 3-level smart alert engine Integrated video consultations PIPEDA & Canadian data residency Role-based clinical workflows Immutable audit trail
Core Platform Features
Everything your care team needs

A complete end-to-end monitoring platform covering data collection, intelligent alerting, clinical dashboards, and integrated video consultations.

Smart Alert Engine
Smart Alert Engine

Smart Alert Engine

Every reading is evaluated in real time against patient-specific thresholds. The engine automatically decides who to notify, when, and with what urgency — no manual triage required.

  • Level 1: SMS to patient with self-care guidance
  • Level 2: Nurse and doctor notified within seconds
  • Level 3: Emergency “Call 911” instruction sent immediately
  • Auto-escalates if repeated abnormality detected in 24h
  • All thresholds configurable per patient by clinician
Video Consultations
Video Consultations

Integrated Video Calls

Clinicians launch a secure video consultation directly from the patient card in their dashboard — no third-party app needed. Patient vitals panel stays visible alongside the video.

  • One-click call initiation from clinical dashboard
  • Patient vitals visible to clinician during call
  • End-to-end encrypted, Canadian data residency
  • Missed call workflow with auto-reschedule
  • Structured post-call notes saved to patient record
Connected Devices
Connected Devices

Connected Home Devices

Patients sync their readings automatically via Bluetooth or Wi-Fi from standard home monitoring devices. Manual entry is always available as a fallback.

  • Blood pressure monitors (BPM Connect, BPM Core)
  • Pulse oximeters for SpO2 monitoring
  • Smart scales for daily weight tracking
  • Smartwatches for HR and ECG (AFib detection)
  • Sleep analyzers for apnea monitoring
Configurable Thresholds
Configurable Thresholds

Clinician-Configurable Thresholds

Every patient has personalised alert thresholds set by their doctor. Pathway templates for major chronic conditions are pre-loaded and peer-reviewed.

  • Heart Failure, COPD, Hypertension, Diabetes pathways
  • Per-patient overrides by attending physician
  • Threshold change history preserved for audit
  • Validation prevents physiologically implausible values
  • Clinic medical director can set org-level defaults
PIPEDA Compliant
PIPEDA Compliant

Privacy & Security

Built from the ground up for Canada’s healthcare privacy landscape. All patient data stays in Canadian cloud regions with full encryption and immutable audit trails.

  • PIPEDA · PHIPA (ON) · HIA (AB) · PIPA (BC) compliant
  • AWS ca-central-1 Canadian data residency
  • AES-256 encryption at rest, TLS 1.3 in transit
  • MFA mandatory for all clinical users
  • Immutable audit log — append-only, no deletion
Alert Escalation System
Three levels. Right person. Right time.

Every reading is evaluated against patient-specific thresholds and escalated automatically based on severity, trends, and reported symptoms.

Level 1 — Patient Only
Mild Abnormality
  • Single mildly elevated reading, no severe symptoms
  • SMS to patient with self-care guidance
  • Dashboard flag: YELLOW — low priority
  • Auto-escalates if reading repeats within 24 hours
Level 2 — Care Team
Moderate / Worsening
  • Repeated, moderate, or worsening trend detected
  • Symptom + abnormal reading combination
  • SMS to nurse (primary) and doctor simultaneously
  • Dashboard flag: ORANGE — 4-hour follow-up window
Level 3 — Emergency
Critical / Dangerous Symptoms
  • Critical vitals or chest pain, blue lips, fainting
  • Patient receives “Call 911 NOW” SMS immediately
  • Urgent SMS to doctor AND nurse at the same time
  • Dashboard: RED — case locked until clinician resolves
0
Target patients Year 3
0
Max alert delivery time
0
CAD saved per avoided admission
0
Canadian data residency
User Roles
Built for every member of the care team

Role-based access control with dedicated dashboards and workflows for every stakeholder in the monitoring ecosystem.

Patient dashboard
Self-Monitoring
Patient

Submit daily readings, receive smart alerts, join video calls and access your full health history.

Submit device readings
Receive SMS alerts
Join video consultations
View history & trends
Doctor dashboard
Clinical Oversight
Doctor

Clinical oversight — review vitals, configure thresholds, respond to Level 2–3 alerts and start video calls.

Review trends & vitals
Configure thresholds
Respond to critical alerts
Start video consultation
Nurse dashboard
Daily Monitoring
Nurse

Monitor assigned patients daily, acknowledge Level 1–2 alerts, conduct video check-ins and escalate when needed.

Monitor daily readings
Acknowledge Level 1–2 alerts
Video check-ins
Escalate to doctor
Clinic Admin dashboard
Platform Management
Clinic Admin

Manage clinic users, enroll patients, assign care teams and view aggregate analytics.

Enroll patients
Assign care teams
View analytics
Configure clinic settings
Super Admin dashboard
System Administration
Super Admin

Platform-wide administration — all clinics, audit logs, system config and multi-tenant management.

Manage all clinics
Full audit log access
System configuration
Multi-tenant control
Connected Devices
Real readings. Real time. From home.

Patients use standard home medical devices that sync wirelessly with the MED360 app. Every reading is timestamped and evaluated by the smart alert engine instantly.

Pulse Oximeter
Active
Pulse Oximeter
Respiratory · Oxygen Monitoring
SpO2 % Pulse BPM PI %
Measures blood oxygen saturation and pulse rate. Critical for COPD and heart failure patients. SpO2 below 92% triggers nurse notification immediately.
Connected
Bluetooth · BLE
Smart Weight Scale
Active
Smart Weight Scale
Weight · Body Composition
kg / lbs BMI Trend
Tracks daily weight for heart failure and diabetes pathways. A gain of more than 2 kg in 24 hours triggers a Level 2 nurse alert automatically.
Connected
Wi-Fi · Bluetooth
Activity Tracker
Active
Activity Tracker
Fitness · Cardiac Rehab
Steps Calories Sleep
Wearable fitness band tracking daily steps, calories, and sleep quality. Monitors activity decline which can signal worsening chronic conditions.
Connected
Bluetooth · BLE
Blood Pressure Monitor
Active
Blood Pressure Monitor
Cardiovascular
Systolic Diastolic Pulse
Clinical-grade BP cuff with automatic sync. Triggers Level 1–3 alerts based on personalised thresholds set by the attending physician.
Connected
Bluetooth · BLE
Blood Glucose Monitor
Active
Blood Glucose Monitor
Diabetes Management
mmol/L Fasting Post-meal
Tracks blood glucose for diabetes patients. Detects hypoglycaemia and hyperglycaemia and routes alerts to the appropriate nurse or doctor.
Connected
Bluetooth · NFC
Heart Rate Monitor
Active
Heart Rate Monitor
Cardiac · ECG
BPM SpO2 ECG
Smartwatch with continuous HR, SpO2, and ECG. AFib detection sends an immediate Level 3 critical alert to the doctor and nurse simultaneously.
Connected
Bluetooth · Wi-Fi
6
Device Types
<5s
Sync Time
24/7
Monitoring
BLE
Primary Protocol
Technology Stack
Enterprise-grade, Canadian-hosted

Proven healthcare-grade technologies. All patient data stays in Canadian cloud regions to meet PIPEDA and provincial health privacy requirements.

Laravel / ASP.NET Core
Backend API
React + Next.js
Web Dashboard
Flutter
iOS & Android App
PostgreSQL 16
Primary Database
Redis 7
Cache & Job Queues
Twilio / Vonage
SMS Gateway
WebRTC + Agora
Video Calls
AWS ca-central-1
Canadian Cloud
Platform Intelligence
System workflow, architecture
& alert escalation

Three technical diagrams showing how MED360 works — from patient reading to clinical response. Designed for healthcare partners, grant reviewers, and technical teams.

System workflow — end to end 1. Patient submits reading Mobile app or Bluetooth device sync 2. API gateway validates JWT token + schema + rate limit 3. Reading stored PostgreSQL · timestamp · device ID 4. Alert engine evaluates Patient-specific thresholds Level 1 Level 2 Level 3 SMS to patient Self-care guidance Nurse notified 4h follow-up window Emergency alert Doctor + Call 911 5. Audit log written Immutable · every action · timestamped 6. Clinician resolves case Notes saved · case closed · patient notified
Patient actions
Alert engine
Level 1 — patient SMS
Level 2 — nurse notified
Level 3 — emergency
System / infra
System architecture — five layers CLIENT LAYER Flutter mobile app React web dashboard Connected devices BLE / Wi-Fi / Bluetooth API GATEWAY HTTPS REST · OAuth 2.0 + JWT · Rate limiting · Request validation · WAF APPLICATION LAYER Alert engine Threshold logic Escalation rules SMS service Twilio / Vonage Delivery receipts Video service WebRTC + Agora E2E encrypted Auth service JWT · MFA RBAC · PIPEDA DATA LAYER PostgreSQL 16 · PHI Redis · queues · cache Encrypted blob storage INFRASTRUCTURE AWS ca-central-1 (Montreal) · Docker / Kubernetes · CI/CD · WAF · AES-256 encryption PIPEDA Compliant Canadian data residency HL7 FHIR R4 Interoperability adapter AWS ca-central-1 Montreal · Canadian region only data flow
Client layer
API gateway
Application layer
Data layer
Infrastructure · AWS ca-central-1
Alert escalation system Reading ingested Every device submission Threshold evaluation Patient-specific · clinician-configured Level 1 Level 2 Level 3 Emergency Level 1 Mild reading Patient SMS Self-care guide Wait 24h Repeat → L2 YELLOW Level 2 Moderate Nurse SMS 4h window Video offered Nurse responds ORANGE no ack 2h Level 3 Critical reading Doctor SMS Nurse cc'd Video call Case locked RED Emergency Danger symptoms Call 911 SMS Patient first Urgent doctor Case locked CRITICAL Audit log written Every action · immutable Emergency symptoms bypass all levels instantly Chest pain · blue lips · fainting · confusion · severe shortness of breath Level 1 — mild Level 2 — moderate Level 3 + Emergency Alert engine
Level 1 — mild (patient SMS)
Level 2 — moderate (nurse)
Level 3 — critical (doctor)
Emergency — bypass all levels
Auto-escalate if no ack in 2h

Read the Full Platform Specification

Complete system design with architecture diagrams, alert logic tables, database schema, clinical safety requirements, SMS templates, and the investor grant summary for Canadian healthcare funding.

View Full Specification Launch Platform Demo Download .docx